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Consistent health care industry accolades exemplify University Hospitals Conneaut and Geneva medical centers’ quality of care

Monday, October 28, 2013

Over 20 awards in three years recognize quality outcomes and high patient satisfaction results

ASHTABULA COUNTY – University Hospitals (UH) Conneaut and Geneva medical centers’ commitment to quality care and patient satisfaction is reflected in the numerous and diverse health care industry awards and recognitions the hospitals receive year after year.

“We’ve always known that our nurses and ancillary staff offer outstanding patient-centered care and that our service departments make our facilities spotless and inviting for our patients,” says Gary Huston, DO, Chief Medical Officer, UH Conneaut Medical Center. “These awards give us such a sense of pride on behalf of the communities we serve.”

“This consistent recognition emphasizes how each of us is focused on providing evidence-based, high-quality, compassionate care to our patients that weaves throughout the fabric of our organization,” adds Amitabh Goel, MD, FACS, Chief Medical Officer, UH Geneva Medical Center.

The national awards UH Conneaut and Geneva medical centers have earned over the last three years include:

UH Conneaut Medical Center:
  • 2013: National Rural Health Association recognition – Top 20 Critical Access Hospital for Patient Satisfaction
  • 2013: Healthgrades Outstanding Patient Experience Award™
  • 2013: Premier Healthcare Alliance QUEST® Award for High-Value Healthcare - Finalist
  • 2013: Practice Greenhealth Partner Recognition Award for Environmental Excellence
  • Becker’s Hospital Review – based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey:
    • 2013: #5 in the U.S. – best nurse communication
    • 2013: #38 in the U.S. – fastest patient aid
    • 2012: #9 in the U.S. – highest percentage of patients receiving help as soon as they want
    • 2012: #12 in the U.S. – how well pain was controlled
    • 2012: #25 in the U.S. – staff always explains medications before giving to patients
    • 2012: #30 in the U.S. – highest percentage of patients who rated hospital a 9 or 10 out of 10
    • 2012: #38 in the U.S. – cleanest hospitals
  • 2011: Joint Commission National Quality Award – top performer on key quality measures
  • 2011: Ohio Hospital Association Hospital Safety Award – successful hospital safety programs and superior employee safety records
UH Geneva Medical Center:
  • 2013: Premier Healthcare Alliance QUEST® Award for High-Value Healthcare - Winner
  • 2013: Healthgrades Outstanding Patient Experience Award™
  • Becker’s Hospital Review – based on the Hospital Consumer Assessment of Healthcare providers and Systems (HCAHPS) survey:
    • 2013: #27 in the U.S. – cleanest hospitals
  • 2013: Practice Greenhealth Partner Recognition Award for Environmental Excellence
  • 2011 & 2012: Joint Commission National Quality Award – top performer on key quality measures
  • 2011: Hospital Safety Award from the Ohio Hospital Association (OHA) – successful hospital safety programs and superior employee safety records

“It’s humbling that we have won more than 20 national quality and patient satisfaction awards within the past three years,” says Robert G. David, President, UH Conneaut and Geneva medical centers. “One hundred percent of the credit for our success should be given to our outstanding employees and physicians because of their tireless efforts every minute of every day in caring for our patients.”

To learn more about the quality and patient satisfaction outcomes at UH Conneaut and Geneva medical centers, visit www.uhconneaut.org and www.uhgeneva.org. Click on “About” and “Quality Outcomes.”

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