Visitors are important for our patients, and we welcome and encourage visits. We have no formal visiting hours, and try to be flexible to meet patients’ and visitors’ needs.

We have only a few guidelines we ask visitors to follow:

  • Please limit the number of visitors per patient to two at any one time.
  • Check with nursing personnel before visiting with children and infants.
  • Please don’t visit if you are sick or might have a cold or other illness.
  • Ensure that children who visit are supervised by an adult other than the patient.
  • Keep voices low.
  • Latex balloons are not permitted in the hospital.
  • Please check with your nurse for any specific visitor guidelines.

General and Patient Information

For information such as directions around campus or a telephone number to a patient’s room, or help getting in touch with a head nurse, please contact Patient Information and Reception Services at 216-844-3911 (24 hours a day). Patient Information and Reception Services also operates a network of six Information Desks at key hospital locations.

UH Rainbow Babies & Children’s Hospital Visitor Information

Having visitors is very important for hospitalized children, and we welcome and encourage visits.

Rooming-in for parents

Our patient rooms are designed to accommodate at least one parent/guardian staying with their child throughout the hospital stay, and we encourage parents to do so. Please let your nurse know if we can do anything to make your stay more comfortable.

Other visitors: To meet the rest and privacy needs of patients and their families, visiting hours are generally 8 a.m.-8 p.m.

  • Check with nursing personnel for more specific visiting guidelines for your child, for your child’s unit or during flu and respiratory illness seasons.
  • Please don’t visit if you are sick or might have a cold or other illness.
  • Sibling visits must be arranged with your child’s nurse or Child Life Specialist.
  • Ensure that siblings who visit are supervised by an adult at all times.
  • Latex balloons are not permitted in the hospital.