Featured Speaker - Fred Lee

 
Fred Lee
 
Fred Lee has the enviable distinction of having been both a senior vice president of a major medical center and a cast member at Disney University. Disney recruited him because of his expertise in helping hospitals achieve a culture that inspires patient and employee loyalty. At Disney he helped develop and facilitate Disney’s healthcare version of its 3-day seminar, Disney’s Approach to Quality Service, and its newest seminar on Customer Loyalty.

Using an insider’s experience and a keen eye for cultural comparisons, he authored the healthcare best seller, If Disney Ran Your Hospital: 9-½ Things You Would Do Differently, which was awarded the 2005 Book of the Year from the American College of Healthcare Executives. He now shares his insights with healthcare groups all over the country.
Featured Speaker - James Cato

 
James Cato
 
Jim Cato is Vice President and Chief Nursing Officer for Eclipsys Corporation. Prior to joining Eclipsys, Mr. Cato was Executive Vice President of Clinical Operations and Chief Nursing Officer for NCH Healthcare System, Naples, Florida. Previously, Mr. Cato served as Vice President of Patient Care at Sentara Healthcare in Norfolk, VA.

He is currently adjunct faculty at Johns Hopkins University School of Nursing. Mr. Cato has published numerous articles and book chapters and is also a 2001 graduate of the Johnson and Johnson/Wharton Fellows Program in Management for Nurse Executives. He is a Robert Wood Johnson Fellow in the Executive Nurse Fellows Program, and a Fellow of the AANA Journal Fellowship Program: Writing for Scientific Publication.
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