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About UH  >  Contact Us  >  FAQs

Frequently Asked Questions

How do I make a patient appointment?


Is there a resource center for UH MacDonald Women's Hospital?


Where should I fill my prescriptions after I'm discharged?


Are there any ATMs at University Hospitals?


Are cellular phones allowed at University Hospitals?


How can I get my medical records from University Hospitals?


Does University Hospitals have interpreters?


Do visitors need a pass?


Can patients receive mail while at University Hospitals?


Is there a pharmacy at University Hospitals?


How do I get to University Hospitals?


Is there long-term parking available at University Hospitals?


Is there discounted parking for patients' families?


Is there disabled patient or visitor parking assistance?


Is there any place to buy flowers or gifts at UH?


What if I need blood while at the hospital?


Is there some place to smoke in the hospital?


Is there security at University Hospitals?


Where do I wait while a family member is having surgery?


Where do I park at University Hospitals?


When should I plan to be discharged?


What is included in my bill?


Where do we park if a patient is in labor?


Whom do I contact if I have a concern, complaint or compliment about the quality of care or services I have received?


Who can I contact if I'm coming from outside the U.S.?


Who can I contact if I need care at home?


Who do I contact if I have questions about my bill?


Who do I contact if I have problems with my bill?


Why do some hospital staff wear gloves, masks or even goggles?

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